HEMA-Privacy Policy


Leading provider of orthopedic, pain management, spine, podiatry, and physical therapy services in New York and New Jersey, helping patients regain mobility and lead healthy and active lives with our expert care and compassionate support.

Personal Identification Information

HEMA may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit HEMA’s site, fill out forms, and in connection with other activities, services, features, or resources HEMA makes available through its Site. Users may be asked for, as appropriate, names and email addresses. Users may, however, visit HEMA’s Site anonymously. HEMA will collect personal identification information from Users only if Users voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information

HEMA may collect non-personal identification information about Users whenever they interact with its Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the Users’s means of connecting to its Site, (such as the operating system, the Internet Service Providers utilized, and other similar information).

Web Browser Cookies

HEMA’s site may use “cookies” to enhance User experience. Users' web browser places cookies on Users’ hard drive for record-keeping purposes and sometimes to track information about Users. Users may choose to set their web browser to block cookies or to alert the User when cookies are being sent. If Users opt to do so, Users should note that some parts of the Site may not function properly.

How HEMA Uses Collected Information

HEMA may collect and use Users personal information for the following purposes:

  • To improve customer service: 

    Information Users provide helps HEMA respond to Users’ customer service requests and support needs more efficiently.
  • To personalize user experiences: 

    HEMA may use information in the aggregate to understand how HEMA’ Users, as a group, use the services and resources provided on its Site.
  • To improve its Site: 

    HEMA may use the feedback provided by Users to improve its products and services.
  • To send periodic emails: 

    HEMA may use the email address to send periodic emails and to respond to Users’ inquiries, questions, and other requests.

How HEMA Protects Your Information

HEMA adopts appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users’ personal information, usernames, passwords, transaction information, and data stored on its site.

Sharing Users Personal Information

HEMA does not sell, trade, or rent Users' personal identification information to others. HEMA may share generic aggregated demographic information that is not linked to any personal identification information regarding visitors and Users with its business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites

Users may find advertising or other content on HEMA’s site that link to the sites and services of HEMA’s’ partners, suppliers, advertisers, sponsors, licensors, and other third parties. HEMA does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from HEMA’s site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to HEMA’s’ site, is subject to that website’s own terms and policies.

Changes to its Privacy Policy

HEMA has the discretion to update its privacy policy at any time. When HEMA does so, HEMA will revise the updated date at the bottom of this page. HEMA encourages Users to frequently check this page for any changes to stay informed about how HEMA is helping to protect the personal information HEMA collects. Users specifically acknowledge and agree that it is Users’ responsibility to review this privacy policy periodically and become aware of any modifications and updates.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use this Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this site, please contact HEMA at: info@hema.com

This document was last updated on July 15, 2014

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